Are you a user of Hisense TV and facing the issue of Hisense TV Black screen? If yes, then I am here to help you with this guide. As we know any electronic device like a TV works better in starting but you may get some issues after a while.
I know how It feels when you are watching a favorite movie or Live show and suddenly a black screen appears on the TV. I have also faced the issue of a Black screen on my Hisense TV.
Suddenly, I thought that I needed to go to the repairman to get the issue fixed. But sometimes, it may cost too much. So I have researched some troubleshooting steps that can fix the issue and I actually found it.
The black screen issue is not a big issue that can be fixed easily. The issue can exist due to improper cable connections, backlight damage, some minor errors, and bugs. You have to read this guide carefully to know about other possible reasons.
So, In this guide, you will learn why you should use Hisense TV, the reasons for the Hisense TV Black screen issue, and the ways to fix the issue. Without wasting any time, let’s move forward.
Why Should You Use Hisense TV?
Hisense is a China-based company that produces affordable consumer electronics products. This company has been producing products for the past 50 years.
Because of its high-quality TV with better design, it is getting popular in countries like South Africa, China, Central America, Europe, etc.
Hisense provides you the different types of TV like LASER TVs, ULED TVs, UHD TV, SMART TVs, and OLED TV with different sizes. This TV is easily affordable, but the price may differ in different countries.
Features of Hisense TV
- 4K ULTRA HD quality
- Netflix accessible
- Good price with excellent features
- Five different types of TV
- Available in all screen sizes
- Long-time running TV
What are the reasons for Hisense TV Black Screen?
There are some reasons that may be responsible for the issue in Hisense TV.
1. Improper Cable Connections
As we know, TV works perfectly only with a proper wired connection. If there is any cable attached improperly, then you might face the issue of a Black Screen.
2. Damaged Cables
If you are using Hisense TV for a long time, then there is a high chance of cables getting damaged. You have to check properly if the cable is wounded from any part because a damaged cable can give you an electric shock and some issues with Hisense TV.
3. Hisense TV Backlight issue
If you are seeing a black screen on your Hisense TV, then there may be a chance that the backlight of the TV gets damaged.
The easy way to check the damaged backlight and that all things working fine are to turn on your TV and give commands with your remote. You have to turn off the flashlight of your phone and keep it near the TV screen.
If you are seeing a very dim image on a TV screen with changing channels and everything, then it means the backlight of the TV is faulty.
4. T-CON Board Issue
On your Hisense TV, there is a T-CON Board in the back panel. This board is responsible for the proper functioning of the TV. If this board is faulty and has some parts missing, then you may face the issue of a Black screen.
5. Damaged HDMI Ports
If there is any HDMI port damaged in your Hisense TV, then you cannot use the input devices properly. As a result, you will face issues like black screens, sound not working, etc. So, you have to check the damaged HDMI port on your TV.
How to Fix Hisense TV Black Screen?
You can fix the issue of Hisense TV Black Screen by resetting, power cycling, and replacing the cables with new ones. You can also contact Hisense Customer Support if these steps didn’t help you.
Now you will know how you can reset, power cycle, and other troubleshooting steps to fix the issue.
1. Change the Power Outlet
First of all, you can change the power outlet of the TV to check if it is working properly. There may be a chance that the power outlet you have been using for a long time gets damaged and your TV is not getting enough power.
You can use another electric board which works better than the previous one. If there is a power issue in your TV, then the black screen issue will get fixed, otherwise, you have to follow other steps.
2. Check HDMI Ports and Cable Connections
You have to check all HDMI ports and cables in your TV to fix the issue of the Black screen. As you know, there are lots of cables connected to TV like power cables, Coaxial cables, input cables, etc.
If any one of them gets damaged, then it can cause an issue. So you should replace them with new ones. After that, you have to check if there is a loose cable connection on your TV.
You need to reconnect the cable properly with a good working port. Change or clean if there is any damaged or dirty HDMI port.
3. Power Cycling the Hisense TV
If changing the power outlet and checking the cable connection didn’t help you to fix the issue, then you can try power cycling your TV.
This process mostly fixes the black screen of death.
If you also want to power cycle the TV, then follow these steps.
- Turn Off the ON
- Unplug the power cable from the power outlet
- Now press and hold the power button on the TV for 30 seconds
- Wait for 30 seconds more
- Plug back the power cable in the power outlet
- Wait for the TV to turn On
- Check if the issue got fixed.
If the issue still exists, then follow other steps.
4. Soft Resetting the Hisense TV
If your Hisense TV works with Roku TV, then you can easily soft reset the TV. This process is helpful if there is a software bug in the TV.
These are the steps to soft reset your TV.
- Use the Roku Remote and Press the Home button.
- Select System on the screen with the help of remote
- Now, tap on System Restart
- Click the Restart option and confirm the process.
- Wait for some time for the completion of the Restart process
- After automatically rebooting the TV, check if the black screen again appears on the TV.
Follow other steps if this step didn’t help you.
5. Fix Hisense TV Backlight
The LED Backlight in the TV is responsible for lighting the TV screen. The backlight of the TV contains strips of LED lights. If one of the LED lights from the strip got damaged, then the entire strip will not work.
You can replace the full strip more easily than a single damaged LED light. If you can easily disassemble and assemble the TV, then this process may be easy for you, otherwise, you have to contact a technician.
In case, If your TV is new and the LED backlight is damaged in your TV, then I will strongly recommend you to contact an experienced technician. If you are going to fix the LED backlight on your own, then disassemble and assemble the parts properly.
6. Fix T-CON Board
When you don’t see any damaged LED backlights in your Hisense TV, then there may be a chance that the T-CON Board is damaged.
You have to change the T-CON Board which is an easy process. There are many replacement boards available for every TV model on online stores like Amazon, and eBay.
Follow these steps to replace the T-Con Board with the new one.
- Unplug the power cable from the power outlet
- Remove the back panel of the TV
- Remove ribbon cables from the T-CON Board
- Open the screws with the screwdriver
- Remove the Old T-CON outside and put inside the new one
- Now, attach the ribbon cables and insert the screws
- Check if the black screen issue got fixed
7. Contact Hisense TV Support
If all the above doesn’t provide you any help to fix the black screen, then you must contact customer support of Hisense TV.
They all are experienced and know about every single issue, so they can provide you different and better methods to fix the issue.
You can contact customer support by dialing the number or via email from their website. If they are not able to provide you a solution, they will send a certified technician to your home.
You have to pay some cost for the technician visit which totally depends on the issue and warranty period of your Hisense TV.
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Now you can easily fix the Hisense TV Black Screen issue by following the above steps. It is very necessary to fix the black screen when there are small children and some family members who like to watch TV.
If there is a minor issue in the TV, then it can be fixed by power cycling, soft resetting, checking cable connections, and by changing the power outlet. In another case, you have to change some parts like LED Backlight and T-CON Board.
I hope you enjoyed this post and got valuable information. If you have any suggestions and queries, then mention them in the comment section.
Frequently Asked Questions
How to fix the Hisense TV screen not turning on?
You have to check the power cable of your Hisense TV. Replace the damaged power cable with a new one. If the power cable is good, then try another power outlet.
Is there a Reset button on Hisense TV?
The TV of new models contains the reset button on the back panel. You can use this button with the help of a pen or pencil.
How long can a Hisense TV work perfectly?
This TV has a lifespan similar to other TVs. So, we can say that a Hisense TV can last up to 5 to 10 years. It totally depends on how a user uses it.
Is buying a Hisense TV worth it?
Yes, you can buy a Hisense TV at affordable prices which offers lots of amazing features which come on other brands.