How to Fix Hisense TV Black Screen

Are you tired of staring at a blank screen when all you want to do is kick back and enjoy your favorite shows? We feel you! Today, we’re diving into a common issue that many Hisense TV owners have encountered: the dreaded black screen. Nothing can be more frustrating than eagerly waiting for your TV to light up with vibrant colors, only to be greeted by darkness. But fear not, because in this blog post, we’ll unravel the mysteries behind the Hisense TV black screen and explore some possible solutions to get you back to binge-watching bliss. So, grab a comfy seat and let’s shed some light on this black screen dilemma together!

Main reasons for Hisense TV Black Screen

  1. Connection Problems: One common cause of a black screen on your Hisense TV is a faulty connection between the TV and the input source. Check if all the cables, such as HDMI or AV cables, are securely connected to both the TV and the external device (e.g., cable box, game console). Loose or damaged cables can result in a loss of signal and a black screen.
  2. Power Issues: Ensure that your Hisense TV is receiving power. Check if the power cable is firmly plugged into both the TV and the wall socket. Also, make sure the power outlet is functional by testing it with another device. Faulty power supply or a blown fuse can lead to a black screen.
  3. Incorrect Input Source or Channel: Sometimes, your Hisense TV may display a black screen if the input source or channel is set incorrectly. Press the “Input” or “Source” button on your TV remote to cycle through different input sources (e.g., HDMI1, HDMI2, AV, etc.) until you find the correct one. Also, verify that you have selected the appropriate TV channel or input mode if you are using an antenna or cable connection.
  4. Software or Firmware Issues: Like any electronic device, Hisense TVs can experience software or firmware glitches. If your TV’s software is outdated or if there’s a bug in the system, it may result in a black screen. Check if there are any available software updates for your Hisense TV and follow the manufacturer’s instructions to install them.
  5. Hardware Malfunctions: In some cases, hardware issues can be the root cause of a black screen on your Hisense TV. Problems with the backlight, display panel, or internal components may require professional repair or replacement. If you suspect a hardware malfunction, it’s best to contact Hisense customer support.

How to solve the Hisense TV Black Screen issue

  1. Check the Power and Connections:
    • Ensure that your TV is properly plugged into a functional power outlet.
    • Verify that the power cable is securely connected to both the TV and the wall socket.
    • If you’re using an external device (e.g., cable box, game console), make sure the cables connecting it to the TV are firmly connected.
  2. Try Different Input Sources and Channels:
    • Press the “Input” or “Source” button on your TV remote to cycle through different input sources (HDMI1, HDMI2, AV, etc.).
    • Confirm that you’ve selected the correct input source for the device you want to use.
    • If you’re using an antenna or cable connection, check that you’ve selected the appropriate TV channel or input mode.
  3. Restart the TV:
    • Sometimes, a simple restart can resolve temporary software glitches. Turn off your TV, unplug it from the power source, wait for a few minutes, and then plug it back in.
  4. Update Software/Firmware:
    • Visit the Hisense support website and check if there are any available software or firmware updates for your TV model.
    • Follow the provided instructions to download and install the updates onto a USB drive, if necessary.
    • Connect the USB drive to your TV and follow the on-screen prompts to update the software/firmware.
  5. Reset the TV to Factory Settings:
    • Performing a factory reset can help resolve software-related issues. Keep in mind that this will erase any personalized settings and data on your TV.
    • Refer to your TV’s user manual or the Hisense website for instructions on how to perform a factory reset.
  6. Contact Hisense Customer Support:
    • If the black screen problem persists despite trying the above steps, it’s advisable to reach out to Hisense customer support for further assistance.
    • Provide them with detailed information about the issue, your TV model, and any troubleshooting steps you’ve already taken.


Experiencing a black screen issue with your Hisense TV can be frustrating, but there are several potential solutions to try. By checking the power and connections, ensuring the correct input source and channel, restarting the TV, updating the software/firmware, and performing a factory reset if necessary, you can often resolve the problem on your own.

However, if these troubleshooting steps don’t resolve the black screen issue, it’s recommended to contact Hisense customer support or seek assistance from a professional technician. They will have the expertise to diagnose and address any hardware-related problems that may be causing the black screen.


Certainly! Here are some frequently asked questions (FAQs) related to Hisense TV black screen issues:

  • Why is my Hisense TV showing a black screen?

There can be various reasons for a black screen on a Hisense TV, including connection problems, power issues, incorrect input source or channel selection, software/firmware glitches, or hardware malfunctions.

  • How can I fix a Hisense TV black screen issue?

To fix a black screen problem on your Hisense TV, you can try the following steps:

  • Check the power and connections.
  • Ensure the correct input source and channel are selected.
  • Restart the TV.
  • Update the TV’s software/firmware.
  • Perform a factory reset if needed.
  • Contact Hisense customer support or a professional technician if the issue persists.
  • Why is my Hisense TV’s screen black but I can still hear sound?
    If your Hisense TV’s screen is black but you can hear sound, it usually indicates a problem with the display or backlight. This could be due to a faulty connection, a hardware malfunction, or a backlight issue. It’s recommended to contact Hisense customer support or a technician for further assistance.

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